video1.0<iframe src="https://www.loom.com/embed/1dedb16a44b74a208042027e380fbe9c" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/1dedb16a44b74a208042027e380fbe9c-ea92cb7e5adc4303.gif341.184In this video, I walk you through how to raise a ticket using both the QR scanner and manual ticket creation. I explain the different priority levels—low, medium, and high—and demonstrate how to add a description and images to your ticket. I also cover how to check the status of your tickets and add notes or media if needed. Additionally, I show you how to create an ad hoc ticket for facility issues, like a broken locker door, which will go to our internal ticket administrator. Please make sure to follow these steps when reporting issues to ensure efficient management and resolution.