video1.0<iframe src="https://www.loom.com/embed/1e6389e126a94c1cac1bfc3a67263f9f" frameborder="0" width="1588" height="1191" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>11911588Loomhttps://www.loom.com11911588https://cdn.loom.com/sessions/thumbnails/1e6389e126a94c1cac1bfc3a67263f9f-d7c4d8fb8c5a51f4.gif296.4507Hey team, it's Nish from the product team! I'm excited to share our new feature that enhances how we engage with customers through product reviews. We've introduced direct messaging, allowing for one-on-one conversations with customers, which will improve our response quality. I encourage you all to explore these updates and start using them in your interactions. Let me know if you have any questions!