video1.0<iframe src="https://www.loom.com/embed/1ec990e4f1cb42d7850f3c133f94e025" frameborder="0" width="1280" height="960" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>9601280Loomhttps://www.loom.com9601280https://cdn.loom.com/sessions/thumbnails/1ec990e4f1cb42d7850f3c133f94e025-d4443466e235a5da-full.jpg96.44This Loom recommends working with Phyllis Song and her team for virtual assistant support. The speaker says Phyllis’s team is accountable for the virtual assistant, trains the assistant, and more importantly trains the user, including across teams in different countries and states. They also provide specific platform training, noting that when the company uses Ring Central for phone systems, Phyllis quickly sets up training so the virtual assistant learns it. The speaker frames this as a valuable alternative to higher hourly costs, emphasizing that the training and support are included.