video1.0<iframe src="https://www.loom.com/embed/1f96ac3e8f404853ab999106fc4208dd" frameborder="0" width="1818" height="1363" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>13631818Loomhttps://www.loom.com13631818https://cdn.loom.com/sessions/thumbnails/1f96ac3e8f404853ab999106fc4208dd-0ae40516430f7352.gif1162.279In this video, I walk you through the Aviary AI Roles and Permissions Guide for our new Unified Platform, focusing on three key areas: global admin workflows, knowledge base user permissions, and voice agent access controls. I explain how global admins can manage product access for users, including setting roles as either Product Admins or Product Users. For knowledge base admins, I detail the process of creating groups and assigning permissions for document access. Additionally, I cover how voice agent admins can restrict user access to specific voice agents and set their permissions accordingly. If you are a global admin, please notify your IT department to confirm your status.