<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/2021a1ccc1eb4c9abca572b4c4783fdd&quot; frameborder=&quot;0&quot; width=&quot;1442&quot; height=&quot;1081&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1081</height><width>1442</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1081</thumbnail_height><thumbnail_width>1442</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/2021a1ccc1eb4c9abca572b4c4783fdd-430b514224ecd146.gif</thumbnail_url><duration>116.332</duration><title>How to Handle Refund Requests Efficiently 💰</title><description>In this video, I walk you through how to view and handle refund requests on your booking page. You&apos;ll notice a question mark icon next to cancelled bookings, indicating that you need to approve or decline a refund request. If you have many cancellations, using the Refund Decision filter can streamline the process. I explain how to approve or decline refunds and what happens after you confirm a refund, including the timeline for the refund to be processed. Please make sure to check these requests promptly to manage your bookings effectively.</description></oembed>