<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/22415603e30245fc8432f4bec617418e&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/22415603e30245fc8432f4bec617418e-4e1e80e5f3cbc406.gif</thumbnail_url><duration>1282.064</duration><title>x-rai 2.0- Platform Overview</title><description>In this video, I’m excited to share the highlights of our new dashboard update, which incorporates nine months of customer feedback. You’ll need to log in through the new link provided, so please unbookmark the old x-rai. I’ll cover key features like the inbound needs module and the new metrics for call resolutions. I encourage you to explore these updates and let us know if you have any questions!</description></oembed>