video1.0<iframe src="https://www.loom.com/embed/2256f97dc55746f0819d9780911595fc" frameborder="0" width="1894" height="1420" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14201894Loomhttps://www.loom.com14201894https://cdn.loom.com/sessions/thumbnails/2256f97dc55746f0819d9780911595fc-eb50a5d786af0a2b.gif255.692This Loom explains the new automated messages feature for BetaTV Android TV. You can configure timing such as one day before guest checkout, 15 hours before, and a star-rating threshold to determine whether a guest receives a TripAdvisor or Google Reviews link for ratings of 4 and above or a separate feedback QR code for 1 to 3 stars. The QR code opens a feedback form via email and can appear automatically, turn the TV on at a set time, and stay on screen until the guest acknowledges or presses a button. It also covers creating and targeting messages to specific properties, and shows how a guest can receive a review link or change a submitted rating from 5 to 3 stars, after which the system records the guest’s email and review.