video1.0<iframe src="https://www.loom.com/embed/240fa02a16f74117aa37bb528c9de8ab" frameborder="0" width="3440" height="2580" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>25803440Loomhttps://www.loom.com25803440https://cdn.loom.com/sessions/thumbnails/240fa02a16f74117aa37bb528c9de8ab-99a6e8549dc454c7.gif2652.167969This Loom demonstrates how Maven uses user context and knowledge to automate customer support across chat, email, and voice, with full auditability. It shows an end to end flow where a user asks about transfers remaining, reports a nav data activation error, clarifies the failure mode, and then resets the download counter via a voice agent and outbound call, followed by confirmation emails sent after the reset. It also covers escalating a complex issue to Zendesk tier 2, creating tickets with dynamically pulled conversation and aircraft context, and using Copilot for agent assist and research. Finally, it discusses integrations with Salesforce and Zendesk, knowledge syncing, conversation auditing, and pricing of about $1 per chat or email or SMS resolution and $250 per voice conversation.