<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/24381d29458a4cebad242685f280aa48&quot; frameborder=&quot;0&quot; width=&quot;1280&quot; height=&quot;960&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>960</height><width>1280</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>960</thumbnail_height><thumbnail_width>1280</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/24381d29458a4cebad242685f280aa48-00001.gif</thumbnail_url><duration>170.40000000000006</duration><title>How To: Refunding a Purchase in WellnessLiving</title><description>In this video, I will guide you through the process of refunding a purchase made on the WellnessLiving system. I will show you how to navigate to the client&apos;s profile, access the transactions tab, and select the refund option. I will also explain the difference between refunding and voiding a transaction and demonstrate how to choose the refund method. No action is required from you, but this information will be helpful for future reference.</description></oembed>