video1.0<iframe src="https://www.loom.com/embed/24a0fa26c1d34c71b2ddbabef99c1b10" frameborder="0" width="1280" height="960" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>9601280Loomhttps://www.loom.com9601280https://cdn.loom.com/sessions/thumbnails/24a0fa26c1d34c71b2ddbabef99c1b10-00001.gif187.49Today's video delves into call reporting, offering insights into customer interactions with your team. I explain the data available on the call reporting page, including details on incoming and outgoing calls, call statuses, call sources, and agent performance metrics. Viewers are encouraged to analyze the data for better customer engagement.