video1.0<iframe src="https://www.loom.com/embed/24ca9f93ce34407bb22c02de0148e68a" frameborder="0" width="1818" height="1363" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>13631818Loomhttps://www.loom.com13631818https://cdn.loom.com/sessions/thumbnails/24ca9f93ce34407bb22c02de0148e68a-110654fe4dc4d442.gif214.4In this video, I walk you through the process of transferring AI agent calls to human agents within our system. We have several options for transferring calls: to a specific agent, a phone number, a team, or an unbound call flow. I demonstrate how to set up each option, including creating a team of agents and configuring the unbound call flow for external numbers. Please make sure to follow the steps carefully to ensure smooth call transfers. Thank you for watching, and I hope you find this tutorial helpful!