<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/24d9a685b24e4fdda4dd8fe14cc1dd05&quot; frameborder=&quot;0&quot; width=&quot;1512&quot; height=&quot;1134&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1134</height><width>1512</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1134</thumbnail_height><thumbnail_width>1512</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/24d9a685b24e4fdda4dd8fe14cc1dd05-4ce9881e6975a119.gif</thumbnail_url><duration>123.67</duration><title>Streamlining Customer Communication with Omni-Channel Inbox</title><description>In this video, I introduced our car storage software&apos;s omni-channel inbox, which streamlines customer communication by consolidating calls, texts, and emails in one place. I demonstrated how easy it is to make calls, send texts, and track email conversations, ensuring that our team stays informed about customer interactions. I highlighted the ability to view previous messages and responses, which enhances our communication efficiency. This feature has been a significant improvement for many of our customers, and I encourage you to explore how it can benefit your workflow.</description></oembed>