video1.0<iframe src="https://www.loom.com/embed/251c5c02027e431e9330f4514e63fd38" frameborder="0" width="1778" height="1333" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>13331778Loomhttps://www.loom.com13331778https://cdn.loom.com/sessions/thumbnails/251c5c02027e431e9330f4514e63fd38-757c466d11bb8dc5.gif323.1378In this video, I walk you through the process of managing refunds in the Manage Event Dashboard. I cover how to identify riders who need refunds, the steps to process those refunds, and the importance of encouraging electronic payments. I also highlight the need to keep funds in your account until all refunds are processed. Please make sure to follow these steps carefully to ensure a smooth refund process.