video1.0<iframe src="https://www.loom.com/embed/2696ea83136e4ce9900883fe1b6c263e" frameborder="0" width="1440" height="1080" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>10801440Loomhttps://www.loom.com10801440https://cdn.loom.com/sessions/thumbnails/2696ea83136e4ce9900883fe1b6c263e-bad894425afd54e6.gif88.018In this video, I demo the user experience challenges with navigating conversations in the Pickaxe suite. 1. Currently on mobile, when users select a particular pickaxe, it opens a new instance of that Pickaxe. Users then have to open the menu again and then select the particular conversation they would like to view. 2. After selecting the desired conversation, it opens at the beginning, requiring them to scroll down to continue, which adds unnecessary friction. Most users would prefer the conversation to open at the END rather than the beginning of the conversation. 3. I also highlight the lack of functionality to save direct links to specific conversations, as saved links only direct to the Pickaxe itself (desktop only). This makes it difficult for users to return to important discussions quickly.