<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/27337ce920404878bf4dad7ace73fbcd&quot; frameborder=&quot;0&quot; width=&quot;1280&quot; height=&quot;960&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>960</height><width>1280</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>960</thumbnail_height><thumbnail_width>1280</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/27337ce920404878bf4dad7ace73fbcd-1714258402095.gif</thumbnail_url><duration>297.722</duration><title>Automations Module: Creating a Scalable and Authentic Customer Journey</title><description>In this module, I discuss the importance of automations in creating a repeatable and scalable customer journey. I emphasize the need to think about the conversation with your ideal client, from the first call to becoming a converted client. I also highlight the power of automations in making interactions feel authentic and how they can lead back to your offer. Action: Take the time to sit down and write out what your customer journey looks like, and decide on the starting point for your automations.</description></oembed>