video1.0<iframe src="https://www.loom.com/embed/2757c9032ab44a3db4813b92435d9d1b" frameborder="0" width="1620" height="1215" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12151620Loomhttps://www.loom.com12151620https://cdn.loom.com/sessions/thumbnails/2757c9032ab44a3db4813b92435d9d1b-0546d398e32ff0fd.gif32.488In this video, I walk you through how to access and create engagement level segments within Calabria if you're using Oreda. If you've already onboarded, you should have these segments available to you. However, if you want to customize them, you can do so by navigating to the segment conditions and selecting the Oreda Engagement level. You can choose multiple buckets at once, just like with any other segment condition. Please take a moment to explore these options and tailor your engagement strategies.