video1.0<iframe src="https://www.loom.com/embed/2797d6c16f0345728a4a1aefccb84447" frameborder="0" width="1670" height="1252" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12521670Loomhttps://www.loom.com12521670https://cdn.loom.com/sessions/thumbnails/2797d6c16f0345728a4a1aefccb84447-00001.gif127.162In this video, I will show you how to mark a lead as pending in our system. This is important because when a contact moves into the quoted stage, they receive follow-ups after four hours and two days. However, if they respond without giving a definite answer, we need to have an additional follow-up ready. That's where pending reservations come in. I will demonstrate how to move a lead to pending reservations and explain the follow-up process. Make sure to watch the previous videos for more context.