<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/282bee22239c4a79ac92346ae125e4a3&quot; frameborder=&quot;0&quot; width=&quot;1280&quot; height=&quot;960&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>960</height><width>1280</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>960</thumbnail_height><thumbnail_width>1280</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/282bee22239c4a79ac92346ae125e4a3-00001.gif</thumbnail_url><duration>148.965</duration><title>Individual Support Card for Cleaning Rock Stars</title><description>Hey Heidi! I hope you&apos;re doing well. I wanted to check in with you about rolling out a new tool for tracking the performance of our cleaning rock stars. It&apos;s called the Individual Support Card, and it&apos;s the third level of our EOS scorecard. I&apos;ve created a template and would love to hear your thoughts on it. Let&apos;s discuss if we can roll it out this week or next. Your input and recommendations are valuable. Thanks!</description></oembed>