<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/284cbfd1fa474812b85d123f977f6fc1&quot; frameborder=&quot;0&quot; width=&quot;1246&quot; height=&quot;934&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>934</height><width>1246</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>934</thumbnail_height><thumbnail_width>1246</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/284cbfd1fa474812b85d123f977f6fc1-85832cbef5ff9dd3.gif</thumbnail_url><duration>251.067</duration><title>Exploring Agent Texting Capabilities in ONYX </title><description>In this video, I walk you through the agent texting capability in ONIX, which is now available once you&apos;ve been approved. You&apos;ll notice a new messages tab where you can communicate just like on your cell phone, including sending images and using templates for quick responses. It&apos;s crucial to obtain specific consent from customers before texting them, which I&apos;ve demonstrated in the video. I also show how to manage conversations and notifications effectively. Please ensure you follow the consent process to stay compliant and protect yourself from potential issues.</description></oembed>