video1.0<iframe src="https://www.loom.com/embed/29e13ec276274edc8cb09d61522690a3" frameborder="0" width="2560" height="1920" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>19202560Loomhttps://www.loom.com19202560https://cdn.loom.com/sessions/thumbnails/29e13ec276274edc8cb09d61522690a3-2e23910cddd075d3.gif17.642625This Loom explains how Penelope helped the speaker move away from manual business processes. Before Penelope, they had no systems or automations and were doing everything manually, which cost them a lot of time, money, and patience. They were also worried they might forget an important step and cause client dissatisfaction or damage the business. The main focus is reducing that risk and improving efficiency through automation.