video1.0<iframe src="https://www.loom.com/embed/29e8824353fe43628702dc4006e9b74e" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/29e8824353fe43628702dc4006e9b74e-b91aed38c0cab1e7.gif155.366667In this video, I explain how to properly record cancellation fee revenue when guests cancel their reservations. By default, this revenue goes to the owner, but I show you how to allocate it to the property manager or split it between both parties by creating a cancellation fee. I walk you through setting up this fee in the system, including selecting the appropriate percentage and applying it to specific listings. If you only want to apply the fee to certain reservations, I also cover how to add it manually. Please refer to our help articles for detailed guidance on cancellation fee adjustments and recording revenue.