<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/2a8895f376e24b99897d42cd081878e7&quot; frameborder=&quot;0&quot; width=&quot;1152&quot; height=&quot;864&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>864</height><width>1152</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>864</thumbnail_height><thumbnail_width>1152</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/2a8895f376e24b99897d42cd081878e7-00001.gif</thumbnail_url><duration>92.54</duration><title>Improving Internal Communication with Appointment Comments 👍</title><description> Hey there! In this Loom, I&apos;ll show you how to improve internal communication by adding comments to specific appointments. From the appointment screen or the flow board, we can add comments to a specific appointment. For example, we can note that a patient is parked in spot two, they&apos;re a little bit nervous and they need to go right into the room. This now will be attached directly to the record when it&apos;s opened. We can also see all of these comments directly in the record. Additionally, if we mention a colleague, they&apos;ll be notified in their notification center in the mention section. They&apos;ll then be able to see exactly what they need to do. This is a great way to keep everyone on the same page and ensure that we&apos;re providing the best possible care to our patients.</description></oembed>