video1.0<iframe src="https://www.loom.com/embed/2ac423d024094aeab6970d417d575d46" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/2ac423d024094aeab6970d417d575d46-63c95e06a54a318c.gif782.273This Loom explains new booking and AIChat improvements, starting with how to hide itinerary items while keeping them for agency records. In itinerary mode, cancelled items are now automatically hidden from the pricing and client itinerary preview, though they remain for record keeping and commission logging, and there is also a “hide for myself” option. Next, it demonstrates manual insurance added into a trip package, where an optional manual package policy can change the package total and is then selected and authorized for the full package amount in the traveler flow. The update also covers multiple AIChat enhancements such as dashboard customization, address lookup and mass adding across related contacts, expanded cruise experiences, and support for default currency, plus smaller quality of life improvements like trip search sorting, exporting agency supplier data, and a prompt to republish when transferring trip ownership for correct branding and routing.