video1.0<iframe src="https://www.loom.com/embed/2b8dc3cd674c48c2939f724efd8a7037" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/2b8dc3cd674c48c2939f724efd8a7037-f5b1592ba1290d99.gif1152.1066660000001This Loom explains how to calculate an empty chair cost to identify lost revenue in a salon or spa. The creator recommends reviewing a recent week or your current calendar, tracking empty appointment slots by day, and using an average ticket price to estimate monthly and annual revenue loss (for example, 10 empty slots in a week could project to about 43 per month, roughly 520 per year, and about $68,000 lost with a $130 average ticket). They also stress that empty time still costs money beyond commissions due to operating expenses, and that improving rebooking and filling gaps can increase profitability. Finally, they discuss ways to fill empty chairs through reactivation campaigns and ads, emphasizing a seamless booking flow and tracking rebook rates such as 30 percent minimum and better rebooking outcomes for lifetime value.