<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/2b96c5aeb5ac4584b430c9e84b938ecf&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/2b96c5aeb5ac4584b430c9e84b938ecf-73d73e4696fc433e.gif</thumbnail_url><duration>169.574</duration><title>Video 8 — Ask Your Practice Anything</title><description>This Loom explains how BuildTime 2 uses your clients’ billing and recovery history to deliver plain English recommendations. It reviews every client’s recovery history against your practice average recovery rate of 93.6%, identifying six clients consistently billing below that average and outlining why they are worth a conversation. It also shows how to calculate the real financial impact of improving recovery by setting a target recovery percentage, with an example where reaching a 90% target would generate an additional £5,408. The Loom notes that the software can answer questions involving HMRC invoice lines by pulling the two HMRC-related values and calculating their average from real data.</description></oembed>