video1.0<iframe src="https://www.loom.com/embed/2bf4e544c9704cd98d0ca0d9214017b5" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/2bf4e544c9704cd98d0ca0d9214017b5-36b541fe69222007.jpg1047.875Sophie from JBL Compliance explains what to consider when a client is based abroad, stressing the need to follow the firm’s onboarding policies and procedures. Core onboarding steps remain the same (conflict checks, ID, file opening, client care letter and scoping), but ID verification may require video calls or checks that digital ID systems work with foreign numbers, with adjustments where clients cannot use technology. She highlights AML/financial crime and geographic risk: assess whether the client or counterparty is connected to a high-risk third country (April 2026: FATF grey/black lists), consult the compliance team/MLRO, apply enhanced due diligence, and consider other jurisdictional risk sources (e.g., Transparency International, insurer guidance) plus sanctions checks. She also covers scoping and jurisdictional advice limits (e.g., estates with assets abroad), payment and banking practicalities for international transfers, and communication challenges such as time zones and phone/IT setup.