video1.0<iframe src="https://www.loom.com/embed/2c2bf6e0694d4073a687968012381398" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/2c2bf6e0694d4073a687968012381398-10d5744598c17610.gif264.004This Loom explains how to distribute and manage a brand-agnostic pharmacy customer feedback form using a QR code link, email sharing, or POSWorks integration. The form is pre-filled with the pharmacy name and includes a privacy statement, with a short track focused on the experience, recommendations, and what can be improved. It also conditionally adds follow-up questions when a customer selects they were not likely, including main concerns, issue urgency, optional demographics, and additional communication and safety information. After submission, the assigned pharmacy owner receives an email copy, and the feedback is automatically uploaded to registers and other records for policies, order feedback submissions, and customer feedback.