video1.0<iframe src="https://www.loom.com/embed/2d4f63de9e044e129b06d15eaa6a7658" frameborder="0" width="1720" height="1290" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12901720Loomhttps://www.loom.com12901720https://cdn.loom.com/sessions/thumbnails/2d4f63de9e044e129b06d15eaa6a7658-3cec9c2dc496b945.gif412.381This Loom explains how to enable and customize the Gable AI Homeowner Assistant for homeowners. It notes that admins can see Gable as a side chat to help with association operations, and can enable it for homeowners in both the homeowner portal and a public website. In the PayHOA admin settings under Other Tools and AI chatbot settings, admins can choose where Gable appears, control which knowledge sources it uses, upload community documents, and set whether those documents are available only to homeowners or also on the website. The settings page also allows customization of Gable behavior, such as human handoff, help article links, and source citations, with testing options for both contexts and a later view of conversation counts, questions answered, average response time, and satisfaction rate.