video1.0<iframe src="https://www.loom.com/embed/2d75456f0a4740668029fe8904d70302" frameborder="0" width="1498" height="1123" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>11231498Loomhttps://www.loom.com11231498https://cdn.loom.com/sessions/thumbnails/2d75456f0a4740668029fe8904d70302-b382af6372178c0e.gif392.739This Loom introduces Sunbound Operator version 2 and how it improves visibility into the monthly payment cycle (preview, collect, and review). It explains that the home screen will show where a team is in the cycle and the metrics and tasks needed to move forward, while keeping existing Actions such as Creating Account and Collecting Payments. The inbox will surface specific items like failed payments with next steps such as sending another reminder email, updating a payment method, marking paid via check outside the system, or reaching support via Learn More. It also covers billing exceptions via statement outliers, plus account setup and private pay views that show monthly collection progress, failed payment counts, and account actions like marking paid via check, deactivating accounts after a move out or death, and updating balances.