video1.0<iframe src="https://www.loom.com/embed/2d760ff79a85447c928f100593aa8ace" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/2d760ff79a85447c928f100593aa8ace-1708981770024.gif247.333In this video, I explain how text-to-9-1-1 transfers work between the Prepared and Texty platforms. I demonstrate how a dispatcher using Prepared can accept and communicate with a user, and how they can transfer the call to another PSAP if necessary. I also show how the Texty user can see the transfer history and communicate with the caller. No action is requested from the viewers, but this video provides important information about the transfer process.