<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/2f47605a042c4cb2b7fa72d884c5f278&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/2f47605a042c4cb2b7fa72d884c5f278-73029e526c846015.gif</thumbnail_url><duration>174.616</duration><title>Troubleshooting empty Zeffy account</title><description>In this video, I walk you through common reasons why you might find your Zafi account empty after logging in. I highlight the importance of checking that you&apos;re using the correct email address and how to switch profiles if you have multiple accounts linked to the same email. If you discover a duplicate account that you didn&apos;t intend to create, I recommend deleting it to avoid confusion. Please make sure to follow the steps I outlined to ensure you&apos;re accessing the right account.</description></oembed>