video1.0<iframe src="https://www.loom.com/embed/2fbd25a6df07412c983f6664ca0cee03" frameborder="0" width="2188" height="1641" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>16412188Loomhttps://www.loom.com16412188https://cdn.loom.com/sessions/thumbnails/2fbd25a6df07412c983f6664ca0cee03-fb2b9bc4b330ccb0.gif144.145In this video, I demonstrate a more advanced way to use dynamic variables in AI agents to enhance personalization in conversations. I show how the agent can adapt its behavior based on whether a customer has given permission for callbacks. You'll see two demos: one where permission is already granted and one where it isn't. I encourage you to think about how this can improve our customer interactions. Please let me know your thoughts on implementing this!