<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/30616c4c2874445b90c8434d712c31a1&quot; frameborder=&quot;0&quot; width=&quot;2306&quot; height=&quot;1729&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1729</height><width>2306</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1729</thumbnail_height><thumbnail_width>2306</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/30616c4c2874445b90c8434d712c31a1-37c1f0b30bb96b75.gif</thumbnail_url><duration>428.823</duration><title>Automations Overview</title><description>In this video, I walk you through the automations feature, which is a crucial part of our platform that allows for extensive customization of return and warranty policies. I explain how to navigate the flow view, set eligibility rules, and prioritize them effectively to enhance the customer experience. I also highlight the importance of using templates to streamline rule creation and ensure consistency. Please take a moment to review the rules and consider how you can apply these automations to your workflows. Your feedback on this process will be invaluable!</description></oembed>