<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/306263766bdf49578f0c0ac4d07a5833&quot; frameborder=&quot;0&quot; width=&quot;1884&quot; height=&quot;1413&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1413</height><width>1884</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1413</thumbnail_height><thumbnail_width>1884</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/306263766bdf49578f0c0ac4d07a5833-00001.gif</thumbnail_url><duration>324</duration><title>Creating Conversation Filters Using Assignment</title><description>This video shows you how to create filters using assignment rules so that you can move conversations out of the All Inbox and into a specific filter assigned to a team or individual. This can be very useful when you want to manually organize, but it&apos;s also possible to automate assignment as part of your phone tree or workflows if you&apos;re on the Communicator Plan.

More about conversation filters: https://help.sprucehealth.com/article/467-conversation-filters
More about teams: https://help.sprucehealth.com/article/455-team-workflows</description></oembed>