video1.0<iframe src="https://www.loom.com/embed/30f454cf05e84e1792c2e8c3cee15d99" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/30f454cf05e84e1792c2e8c3cee15d99-00001.gif121.776In this video, I quickly demonstrate how carers can view and request unallocated calls. I show you how to log in to the mobile app, view your visits and appointments, and locate unallocated visits on the map. I also guide you through the process of requesting a visit and how it sends an immediate message to the back office. Finally, I explain how the care coordinator can confirm the appointment and how it reflects on your mobile app. This video provides a step-by-step guide to help carers efficiently manage their schedules and ensure smooth communication with the back office.