<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/314e2e26a01a4cd79814f9e3cbbb034e&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/314e2e26a01a4cd79814f9e3cbbb034e-3be3ca7213a0e16c.gif</thumbnail_url><duration>650.94</duration><title>Templated Rider Alerts Overview: Streamlining Rider Communication and Disruption Management</title><description>In this video, we introduce Templated Rider Alerts, a new feature that streamlines operational disruption management and rider communication into a single process. This enhancement allows your staff to create rider alerts using pre-approved language and accurate information directly from the existing service adjustments, saving time and ensuring consistent messaging. This enhancement automatically populates alert details, making it easy to customize as needed.</description></oembed>