<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/3172352842d74f6990b16f290c3813d8&quot; frameborder=&quot;0&quot; width=&quot;1318&quot; height=&quot;988&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>988</height><width>1318</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>988</thumbnail_height><thumbnail_width>1318</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/3172352842d74f6990b16f290c3813d8-25d23c0f68671ca4.gif</thumbnail_url><duration>119.048</duration><title>Troubleshooting Student Login Issues</title><description>In this video, I address common issues students face when logging into the testing platform. I emphasize the importance of using the correct URL from their testing ticket and remind viewers that passwords are case sensitive and must include a mix of uppercase letters, lowercase letters, and numbers. I also show how to access the Proctor homepage to retrieve a student&apos;s password or reprint their testing ticket if necessary. Please ensure that students have the correct information before they begin their tests to avoid any delays.</description></oembed>