video1.0<iframe src="https://www.loom.com/embed/3184b4a715eb49fb9607e56a73377255" frameborder="0" width="2294" height="1720" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>17202294Loomhttps://www.loom.com17202294https://cdn.loom.com/sessions/thumbnails/3184b4a715eb49fb9607e56a73377255-30eda85124d7ba75.gif101.195In this video, I walk you through our new message inquiries feature that helps us manage messages from unknown phone numbers. You'll see how to access the inquiries tab on the communication messages page, which displays any inbound texts from numbers not currently assigned to patients. I demonstrate how to respond to these messages, call the patients, or block them if necessary. If you identify a new patient from these messages, I show you how to create a patient profile by filling out the required information. Please make sure to familiarize yourself with this feature to enhance our communication process.