video1.0<iframe src="https://www.loom.com/embed/32bf502c1bdd422d8d1dca7fcb0dd9e3" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/32bf502c1bdd422d8d1dca7fcb0dd9e3-172ab3917f202bdf.gif389.291Hey team, in this video, I walk you through the process of scheduling a misshift for caregivers who forgot to clock in, including how to create a shift and add necessary billing and payment records. I emphasize the importance of not getting into the habit of backdating shifts and encourage caregivers to use the shift edit requests feature for any changes they need. Additionally, I cover how to review and approve these requests in the calendar section. Please make sure to empower our DSPs to handle their own charting and documentation when they miss a shift. Let’s ensure we’re all on the same page with these processes!