video1.0<iframe src="https://www.loom.com/embed/32d501c61801462d80c5f623f3cc2dec" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/32d501c61801462d80c5f623f3cc2dec-45f71e432d53b5fe.gif240.518Today, I discuss handling warranty service requests at HomeSource Systems. I explain how to mark calls as labor, parts, or limited parts, and select the warranty company for billing. By checking off boxes and saving, we ensure the service call is covered under warranty, clearly indicating this to schedulers. Tracking the appliance's age helps determine urgency and payment responsibility. Setting up warranty payments is similar to AR payments, ensuring a seamless billing process. No customer payment is required, maintaining a balance-free service ticket.