<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/330688156fb24cfc8a5ba8edf1454d4d&quot; frameborder=&quot;0&quot; width=&quot;1918&quot; height=&quot;1438&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1438</height><width>1918</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1438</thumbnail_height><thumbnail_width>1918</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/330688156fb24cfc8a5ba8edf1454d4d-6e0482757c7e218e.gif</thumbnail_url><duration>101.519</duration><title>Add a referral agent</title><description>In this video, I will guide you through the process of creating a referral agent. Before we start, please ensure you have user access rights on your license; if not, reach out to your administrator to get this added. I will demonstrate how to navigate to the Administration section, click on Users, and create a new user. Remember to fill in mandatory information like the user&apos;s name, surname, and other details without spaces or special characters. Let&apos;s get started!</description></oembed>