video1.0<iframe src="https://www.loom.com/embed/342abc8091a549509b420ca4d1fcf5d3" frameborder="0" width="1366" height="1024" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>10241366Loomhttps://www.loom.com10241366https://cdn.loom.com/sessions/thumbnails/342abc8091a549509b420ca4d1fcf5d3-87f456ff1939623f.gif294.936This Loom demonstrates Compliance Autopilot, a tool built for UK insurance brokers to automate consumer duty compliance for incoming client emails. The system reads an email in under 60 seconds, categorizes it against the four FCA outcome areas, extracts data, and logs everything to a Compliance Audit Trail with timestamps and evidence such as the detected consumer outcome. It flags a message like “I have a problem with my policy” as a complaint signal even when the word complaint is not used, and checks for vulnerability indicators. It also generates recommended actions, including acknowledging the complaint within 24 hours and following up within three to five working days.