video1.0<iframe src="https://www.loom.com/embed/3434cf010dce4023953d05f177b76bb3" frameborder="0" width="1856" height="1392" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>13921856Loomhttps://www.loom.com13921856https://cdn.loom.com/sessions/thumbnails/3434cf010dce4023953d05f177b76bb3-00001.gif71.34In this video, I will show you how to assign view-only access to an incident record. By following a few simple steps, you can grant specific individuals access to view the incident details without allowing them to take any action. I will also explain how these individuals will receive an email notification with a link to the incident, and how they can easily access the incident detail page from their message list. No action is required from you, but please watch the video for a clear understanding of the process.