video1.0<iframe src="https://www.loom.com/embed/3458d89952f942389949bb333860ad0d" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/3458d89952f942389949bb333860ad0d-e144cfe0817bc54c.gif774.763This Loom highlights new AIChat and key agency product upgrades focused on streamlining commission reconciliation and agent workflows. In AIChat Expedition, users can get free suggested content tailored with client notes and preferences, with higher character limits, access to saved emails, templating from the email template library, and saved prompts from chat. On the agency side, Tern introduces a new booking drawer, adds commission splits during reconciliation (including mentor mentee configurations with effective dates based on booking date and support for multiple mentors), and enables optional agent claiming of unclaimed commission with configurable visible fields and required documentation. Agents submit claims with documentation, and agency approval or denial updates claim status and hides or requeues bookings accordingly.