video1.0<iframe src="https://www.loom.com/embed/3459088bd3ef4dd5abd0698b697cf224" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/3459088bd3ef4dd5abd0698b697cf224-8ea547b6f0135604.gif67.652In this video, I’m showing you how to add a default recipient name for your letters, which is especially useful when reaching out to private owners without their first and last names. I’ll guide you through editing your letter template to include a default address, like 'sir/madam' or 'homeowner.' Once you’ve added your preferred title beneath the merge tag, simply save the template, and it will automatically populate when sending letters to those owners. This will streamline your communication process significantly. Please make sure to follow these steps to enhance your letter templates!