video1.0<iframe src="https://www.loom.com/embed/3474d1bdefb6471c9606b2cf7c60b687" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/3474d1bdefb6471c9606b2cf7c60b687-29c799e415f2278e.gif102.351In this video, I walk you through the process of opening a submission on behalf of a shopper who couldn't find the folder to submit her information. I demonstrate how to check for incomplete questions and what to do if something is missing. It's important to ensure that all questions are answered before submission. Please make sure to save the survey to avoid it lingering in your inbox.