video1.0<iframe src="https://www.loom.com/embed/348be91c143448c293c75f91c28342fe" frameborder="0" width="1662" height="1246" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12461662Loomhttps://www.loom.com12461662https://cdn.loom.com/sessions/thumbnails/348be91c143448c293c75f91c28342fe-254595c61af11199.gif198.32This Loom explains how to connect and install the LinkedIn plugin in the dashboard. The presenter points out that the system may show pending actions such as a LinkedIn extension not connected, which agents rely on for their roles. They then go to integrations and set up the LinkedIn plugin by adding a Chrome extension, entering credentials (including a gateway and customer ID), and allowing permissions. After exporting a session, LinkedIn shows as connected in the dashboard, and testing can resume in the test drive.