video1.0<iframe src="https://www.loom.com/embed/34a5efd93642419bb24e6701c667a160" frameborder="0" width="1870" height="1402" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14021870Loomhttps://www.loom.com14021870https://cdn.loom.com/sessions/thumbnails/34a5efd93642419bb24e6701c667a160-843c68265f28559b.gif193.851This Loom explains how to assign a user as a Viewer in ZenGRM using filter groups. It notes viewers are granted access only to certain events within their organization, most commonly for adding on site staff for check in or adding an external event partner. The presenter shows that with admin permissions you can open the admin portal via the cogs icon, go to Users, click Add User, enter the email and set the role to Viewer, then complete Check Email and add their details. After the user appears, you select the Filters icon and choose the allowed filters in the Apply Custom Filters modal before saving.