video1.0<iframe src="https://www.loom.com/embed/35e2723771874bcbb0444a8f91f4cc0b" frameborder="0" width="1330" height="997" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>9971330Loomhttps://www.loom.com9971330https://cdn.loom.com/sessions/thumbnails/35e2723771874bcbb0444a8f91f4cc0b-e120ff3ae882f156.gif354.985In this video, I walk you through the steps to handle damaged goods that arrive from a purchase order. First, you'll want to create a separate location for damaged items in your inventory system to prevent them from being allocated to customer orders. I demonstrate how to receive the items, splitting the good ones from the damaged ones, and how to manage billing or credits with the vendor. It's crucial to ensure that the damaged goods are marked correctly in your inventory. If you have any questions or issues, please reach out to support.