<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/3683130c00f84ae2b265d77bf240944b&quot; frameborder=&quot;0&quot; width=&quot;1656&quot; height=&quot;1242&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1242</height><width>1656</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1242</thumbnail_height><thumbnail_width>1656</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/3683130c00f84ae2b265d77bf240944b-85f125a1cbe6fed6.gif</thumbnail_url><duration>348.415</duration><title>Guide to Completing Returns and Refunds in Transactions</title><description>In this video, I walk you through the process of completing returns using two methods: through the Completed tab or by scanning a receipt barcode. I demonstrate how to filter transactions by customer, initiate a return, and select a refund method, while also noting the importance of linking returns to original transactions for security. Additionally, I cover how to handle returns without a receipt and the implications of linked versus unlinked returns. I also explain how to process a return while making a new purchase in the same transaction. Please review the steps carefully to ensure smooth processing of returns.</description></oembed>